Where are you located in Phuket?
Our florist is located at:
Phuket, Kathu, Patong, Tha Non Phisit Karuniyut, 184
How can I be sure you’re a legitimate company?
Of course! We operate transparently and officially — you can pay in cash (THB or USD) upon delivery or after we send you a photo of the finished bouquet.
Check out real customer reviews here: Phuket City, Kathu District, Patong, Phisit Karuniyut Road, 184/2 and Telegram Reviews.
Are the flowers really fresh?
Absolutely! We receive fresh flower supplies several times a week, and each bouquet is made to order on the day of delivery. Thanks to Phuket’s climate and proper storage conditions, flowers stay vibrant and fragrant longer than usual.
Can I request urgent delivery or a specific time?
Yes, we can assemble and deliver a bouquet within 45 minutes if our florists are available. We do our best to meet your exact timing requests while considering Phuket’s island traffic conditions.
A minor delay (up to 20 minutes) is possible due to traffic, but we always keep you informed about your delivery status.
Will my bouquet look exactly like the photo on the website?
Each bouquet is handcrafted, so shades and certain flowers may vary depending on seasonal availability. However, we always preserve the same style, mood, and quality.
Before delivery, we’ll send you a photo of your bouquet for final approval.
How can I track my order status?
After placing your order, you’ll receive updates at every stage: order confirmation, preparation progress, a photo of the finished bouquet, and delivery status.
If you’d like, our courier can take a photo of the recipient with the bouquet — a lovely keepsake! Learn more in our FAQ section.
Do you deliver flowers at night? Are you open 24/7?
Yes, we’re available around the clock! During nighttime hours, delivery times and costs may differ slightly, so we’ll confirm all details in advance to ensure smooth service.
For urgent or special requests, we offer VIP delivery — see more in our VIP Bouquets section.
How can I place an order in Phuket, and can I add extra gifts?
It’s simple: choose your bouquet on our website, add it to the cart, and fill in your contact details and delivery address. Our manager will reach out to confirm everything and suggest additional options.
You can easily add champagne, tropical fruits, chocolates, plush toys, or a greeting card — just mention your preferences in the comments or tell our manager.
Which areas of Phuket do you deliver to?
We deliver all across the island — from Patong and Kata to Bang Tao and Nai Harn. Even remote areas are covered, and we make sure your bouquet arrives on time and in perfect condition.
We can also deliver to hotels, villas, restaurants, or directly to the beach — just let us know in advance.
Can I make changes to my bouquet after placing the order?
Yes, if the order hasn’t yet been handed over to the courier, we can easily make adjustments — colors, wrapping, size, or flower composition. If it’s already on its way, small changes might still be possible for an additional fee.
Contact us here: support service.
How do refunds and exchanges work?
We always strive to handle every situation fairly. If something isn’t right, just message us and include a photo — we’ll review it promptly and offer the best solution.
Each case is considered individually, and we can provide a replacement, partial refund, or other suitable options. Contact us via support service.
Can I order flowers for someone in Phuket if I’m in another country?
Of course! Many of our clients order bouquets for loved ones while abroad. Simply place your order online, include the recipient’s details and your message — we’ll take care of everything else.
Before delivery, we’ll send you a photo of the finished bouquet and notify you once it has been delivered.
