Legal information
This policy explains what categories of cookies and similar technologies may be used on the Flowers Place website, why they are needed and how users can manage them.
1. What cookies are
Cookies are small files or browser records that help the website work properly, remember technical settings, maintain sessions, analyse traffic and improve user experience.
Similar technologies include local storage, session storage, pixels, tags, server logs and other technical identifiers where used on the website.
This policy applies together with the privacy policy and does not change mandatory user rights under applicable law.
2. Cookie categories
| Category | Purpose | Basis |
|---|---|---|
| Strictly necessary | Website, cart, forms, session, security, language and technical settings | Technical necessity and performance of the user’s request |
| Functional | Remembering preferences, easier navigation and restoring selected parameters | Legitimate interest or consent where required |
| Analytics / statistics | Understanding traffic, errors, page performance and website improvement | User consent where required by applicable law |
| Marketing | Campaign measurement, offer personalisation and retargeting where relevant services are connected | Separate user consent where such cookies are used and consent is required |
3. Why cookies are used
Cookies may be used to keep the website functioning, prevent abuse, save cart content, process forms, select language, remember user preferences, analyse technical errors and improve the interface.
If third-party analytics, advertising, mapping, payment, messenger or media services are connected, such services may set their own cookies or receive technical identifiers under their own policies.
Flowers Place does not name specific third-party services in this policy unless their use is confirmed as permanent. When such services are connected, their own documents and consent settings apply where required by law.
4. Consent and cookie management
Strictly necessary cookies may be used without separate consent because the website or the function selected by the user may not work properly without them.
Analytics and marketing cookies are used based on consent where required by law, including where the GDPR or other tracking-consent rules apply.
Users may manage cookies through browser settings, delete cookies already stored, limit third-party cookies or use the consent settings available on the website if such banner or panel is connected.
5. Retention period
The retention period depends on the cookie category: session cookies are deleted after the browser is closed, while persistent cookies remain for the period necessary for the relevant purpose or until deleted by the user.
Third-party cookies are stored for periods determined by those services. Users may limit them through browser settings or the relevant service settings.
Disabling cookies may cause the cart, forms, language settings, login, analytics or other website functions to work incorrectly.
6. Policy updates
Flowers Place may update this policy when the technical architecture of the website, the connected services, legal requirements or technical-data processing practices change.
The current version is published on the website. If a change requires separate user consent, such consent is requested additionally to the applicable extent.
