Lily Bouquets in Buenos Aires

Yes. Choose the bouquet and provide the recipient’s address in CABA, their phone number and the message for the card. We accept cards issued in different countries. Prices on this version are in Argentine pesos; your bank may apply its own conversion when your card uses another currency.

The published delivery zones cover CABA, the autonomous city. They include central neighbourhoods and areas such as Palermo, Belgrano, Núñez and Villa Urquiza. An address in the surrounding metropolitan area needs a separate route agreement; it is not included merely because its address says Buenos Aires.

Please give the street name and number, floor, apartment and the name used at the entrance or reception. A local phone number helps when a building has no concierge or access changes during the day. We agree who can receive the flowers rather than leaving them outside an unattended entrance.

Daytime delivery starts at ARS 6,000 for San Nicolás and Monserrat. The published rate varies by area, reaching ARS 11,000 for Núñez and Villa Urquiza. Night rates are separate. The order’s delivery charge and any applicable free delivery threshold are shown or confirmed before you pay.

The listed daytime estimates range from 45–90 minutes in the central zones to 80–150 minutes for the furthest listed routes. These are route estimates, not a promise that an unprepared bouquet will arrive within that interval. Assembly, availability, traffic and access to the address are considered when the delivery window is agreed.

Night delivery is available by arrangement and has its own district tariff. Please confirm the recipient can receive the bouquet and that the building or hotel allows the handover at that hour. We agree the timing before dispatch, especially for a surprise.

You can request a time, but a delivery window is usually more realistic than an exact minute. For a restaurant booking, work event or departure, tell us the deadline when placing the order. We will check whether the route and handover make that deadline workable.

That depends on the hotel’s policy and the guest’s stay. Give the booking name, hotel address and arrival or departure date. We can arrange a handover through reception when the hotel permits it; a room number alone does not confirm that staff may accept the gift.

Start with what you do know: a favourite colour, a relaxed or formal occasion, and where the flowers will be displayed. A compact mixed bouquet can be easier to place than a very tall arrangement. Mention strong fragrance preferences and pets before choosing the flowers.

The photograph shows the intended composition and style. Natural flowers vary in shape and opening stage, and availability can change. If a requested flower or colour needs a meaningful substitution, the alternative should be agreed with you rather than silently changing the character of the bouquet.

Ask for a photograph when you place the order so that this is included in the preparation. It is useful for checking the palette, overall shape and card details. Allow time to review the picture before the agreed dispatch window.

Yes. Send the exact wording and the name you would like on the card, including accents. You may also send a message in another language. If you want help with Spanish wording, ask before preparation and approve the final text so that the meaning stays yours.

You may leave your name off the card, but we still need your contact details to manage the order. Tell us whether the recipient may be contacted in advance and what we can say. A surprise should not depend on the courier being unable to reach anyone at the address.

We first use the contact and handover instructions agreed for the order. Receiving by a concierge, colleague or relative needs permission. If no authorised person is available, we contact you to arrange the next step; a second journey may change the timing and cost.

Contact us as soon as possible and include the order reference. Changes depend on whether the flowers have been prepared or the courier has left. A new address may involve another delivery zone, so any difference in price or time should be agreed before the change is made.

The filled subscription options each cover five bouquets. The three size offers retain savings of 13%, 15% and 20% respectively. Choose the size on the subscription page, then agree the delivery dates and address details. The offer concerns repeated bouquets, not five stems or five different recipients by default.

Contact us promptly with the order reference and photographs showing the problem and the whole bouquet. Explain whether the issue concerns condition, composition or delivery. We will review it against the agreed order and discuss the appropriate remedy, without treating normal differences between individual blooms as permission for an unrelated arrangement.