Eustoma

We work with two talented florists in Dubai, and the choice depends on the mood, style, and atmosphere you want to convey through your bouquet. Each order is assigned to the florist whose approach best matches your vision.

Address 1 — Russian-speaking florist, known for elegant and artistic bouquets with a European touch:
Marasi Dr, Business Bay, Dubai.

Address 2 — Local florist, offering more affordable pricing and large mono-bouquets:
42 27B Street, Mirdif - Dubai, United Arab Emirates.

For Instagram and photo references, we use only the first address — it reflects the signature Flowers Place style.

We operate honestly and transparently — no hidden terms or tricks. You can pay in cash (AED or USD) upon delivery or after receiving a photo of your completed bouquet. This way, you know exactly what you’re getting before making a payment.

See real feedback from our happy clients: Yandex Maps Reviews and Telegram Reviews. Their words are the best proof of our reliability and service quality.

Absolutely! We only work with the freshest flowers. Our supplies arrive every two days, and each bouquet is made to order on the same day as delivery — no long storage or “shelf bouquets.”

All flowers are kept under ideal conditions, preserving their fragrance, vivid colors, and natural freshness until the moment they reach your hands.

Of course! If our florists are available, we can prepare and deliver your bouquet in as little as 45 minutes. We always aim to deliver on time — fresh, beautiful, and stress-free.

When you choose a specific delivery time, we’ll do our best to match it precisely. However, please note that minor delays (up to 20 minutes) can occur due to Dubai traffic. We always inform you about your order’s progress in advance.

Every bouquet is handcrafted, which means small variations are natural — shades or specific flower types may differ slightly due to seasonal availability. However, the composition, proportions, and overall mood will always stay true to the example.

Before delivery, we’ll send you a photo of your completed bouquet so you can approve it and make sure it’s exactly what you had in mind.

We keep you informed every step of the way. Once your order is placed, you’ll receive confirmation, updates on bouquet preparation, and a final photo before delivery. You’ll always know what’s happening with your order.

If you wish, our courier can take a photo of the bouquet being handed over — so you can share in the joy even from afar. Learn more about the process in our FAQ section.

Yes! We’re available around the clock — day and night. Even if you need a bouquet in the middle of the night, just message us, and we’ll make it happen.

Night deliveries may have slightly different conditions regarding timing and price, but we always confirm everything in advance. For special requests, we also offer priority VIP delivery — fast, elegant, and handled with extra care.

Ordering is simple and stress-free: choose a bouquet on our website, add it to your cart, and fill in your contact and delivery details. After that, our manager will reach out to confirm everything and offer personalized options.

Want to make your gift even more special? You can add champagne, exotic fruits, chocolates, or a personalized greeting card — just mention your wishes in the comments when placing the order, and we’ll handle the rest with care.

We deliver across all of Dubai — from the city center to the farthest neighborhoods. Every bouquet is transported carefully and securely to ensure it arrives fresh and perfectly arranged.

Delivery to hotels, restaurants, offices, or private addresses is available — we’ll adapt to your preferred location.

Yes, if your bouquet hasn’t been handed over to the courier yet, we can easily make changes — adjust the color palette, wrapping, size, or flower selection. If the order is already out for delivery, minor edits might still be possible upon request.

Contact us anytime — you’ll find all our details here: support service. We’re always happy to help and flexible with last-minute requests.

We value every customer and always aim for fair, transparent resolutions. If something isn’t right, simply contact us, describe the situation, and attach a photo if possible — we’ll look into it promptly and professionally.

Each case is reviewed individually. Depending on the situation and the condition of the flowers, we’ll offer a replacement, partial refund, or another suitable option. You can reach us anytime through our support service.

We recommend placing your order 24–48 hours in advance — this gives our florists time to select the freshest flowers, craft your bouquet with precision, and account for every detail.

If you need your bouquet sooner, don’t worry — we’ll do our best to arrange express delivery. Even during busy periods, we’ll suggest the nearest available time and help you choose the best solution for your schedule.