Frequently Asked Questions — Ayia Napa

Start with the recipient's accommodation, the delivery date and a time when they will be there. Booking 24-48 hours ahead usually leaves room to choose the flowers and settle the handover. Allow longer for a large arrangement or a specific variety. If dinner or an excursion is planned, tell us when it begins.

Yes. Choose the bouquet online and send the recipient's name, phone number, address and your exact card message. We can agree the details remotely. If you want to visit or collect the order yourself, request the preparation address first; the network's general contact addresses are not a confirmed local collection point.

Ask the hotel whether it can accept and hold the order, then give us the booking name, arrival date and the authorised receiving contact. We cannot assume that an empty room or an unbriefed reception can receive flowers. For a villa, include the property number and access instructions.

The listed Pernera zone refers to Pernera in Ayia Napa, near its coastal hotel area. It does not automatically include the similarly named area near Protaras. Send the exact hotel or street address if the name could be confused. A map pin helps, but please include the written address too.

Yes. We send a photograph of the prepared flowers and wrapping for you to review before paying. This site prices orders in EUR. We confirm the bouquet, delivery charge and any agreed extra together, so the order is clear before it is sent.

A same-day order is possible when a florist and delivery slot are available. Express preparation and delivery can start from 45 minutes, with longer estimates for more distant areas. Tell us the full address before relying on that minimum. A fixed-time handover may vary by around 15-20 minutes because of traffic or access.

The bouquet is made individually on the delivery day, with flower supplies arriving every two days. Natural shade and opening vary. We retain the intended palette and overall character, discuss substantial substitutions and show the finished arrangement before departure. Name an essential variety early so we can confirm availability for the date.

Use the area table for the actual address. It separates the town centre, harbour, coastal hotel areas and the named nearby zones, with day rates from 9 EUR and night rates from 13 EUR. Konnos is listed for its hotel area, and the coverage does not extend automatically to all of Protaras or the whole island.

We are available around the clock. Night deliveries have separate rates and time ranges for each area, so agree the plan before confirming. Check who can accept the flowers and whether reception or the property entrance will be accessible. Priority handling for a special order can be discussed with the request.

Yes. Send the precise wording and signature for the card. For an additional gift, describe the item you would like and we will confirm its availability and price with the bouquet. Mention food restrictions where relevant. Changes to the message or design are best sent before the order is handed to the courier; later alterations may need an extra charge.

We confirm the order, send preparation updates and share the bouquet photograph through the agreed contact channel. A photograph at handover can be requested in advance and depends on the recipient's consent. Let us know if you will be offline during a flight and provide an authorised contact for any necessary decision.

Send your order reference, a photograph and a short account of the issue. We will review the flowers and the handover circumstances, then discuss a resolution. Keep the order messages so the agreed details are available. Published network reviews retain their original sources and are not presented as invented local orders.